In
this page you get an idea of the types of industries that John had
been involved in. This is split into three columns: the centre gives
one or two examples of projects worked on with a client whose business
sector is titled in the left-hand. The right-hand gives one or two
examples of projects prior to T750.
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Sector
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T750 Experience
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Experience prior to T750
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Manufacturing
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T750 had been engaged
in a number of projects in the Manufacturing sector, typically engaging
with SME businesses of bespoke and small batch production, rather than
mass production typical of larger organisations.
Projects
have mainly been of two varieties - business planning and funding, or
manufacturing systems. A long term assignment with Glenhead
Engineering had involved both of these.
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In earlier days, the
involvement in manufacturing was at a factory-based computer systems level, involving
an understanding of the processes and mapping these to an optimised
systems development, such as when John was employed by Ciba-Geigy
and Levi Strauss - see Career
Summary. Also within employment with Cognos, John was
involved with various short consultancy projects involving manufacturing
systems.
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Technology
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Within the Technology
sector, T750 had been engaged
in a number of projects, particularly relating to computer
software and manufacturing businesses. This varies from funding/planning
projects for innovation and expansion with
API
Software to
system specification projects for Alienation
Digital.
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Since University days, John has been involved in the technology of
computer software systems, initially learning Alogol 68 on the
University's English Electric KDF9 mainframe. Since then there has
always been an involvement with computer systems and interfaces
throughout, such as bar-coded job tracking and automated pattern cutting
in Levi Strauss or computer telephony Integration (CTI) with
Initiative, which involved interfacing with telephony switches from
companies such as (then) Lucent
Technologies
and Mitel.
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Financial
Services
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For projects within
the Financial Services sector these involved projects related to
funding expansion for businesses supplying financial services
facilitated through contact centres, such as RestEazy.
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Previous to T750,
involvement was mainly with contact centres servicing this sector. With Compertum
customers it was funding projects, but with Initiative customers
it was setting up scripting
and CTI interfacing with customer databases.
A separate instance was the ongoing management of a fulfilment service
provided by Newstel
(when owned by Compertum) for Lloyds TSB.
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Construction
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The one project in
this sector that T750 had been the engagement by Ballyconnelly Construction
to build a business plan and funding package for the factory build of
Affordable Energy-efficient Eco-Housing modules - the Enkelt
Project.
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A long time ago, the
involvement in Construction was temporary unskilled jobs whilst a
student, such as labouring on construction sites and road surfacing
jobs.
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Energy
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Although there had
been no direct project with an energy sector company, there was a good
indirect knowledge with Enkelt
and Glenhead
Engineering. The former relating to energy
efficiency and the latter with the provision of engineered products to
companies in the Oil & Gas industry. Indeed with Glenhead, this
included assistance on being included in the team on their Offshore
Europe 2013 stand in Aberdeen.
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Particularly within Cognos, John had clients in the Oil
& Gas industries in Aberdeen and surrounds, including Shell and
BP,
plus smaller supply chain businesses in the area.
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Public
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T750 had been engaged
in projects in the Public sector.
From
2013 to 2015, John was a part-time Growth Adviser for Business
Gateway, West Dunbartonshire, advising growing SME on business and
funding strategies.
With the SQA,
the project was to investigate the (then) perceived low uptake of
Contact Centre industry related Scottish Vocational Qualifications (SVQs),
compared with the number of people employed in the sector in Scotland.
Whilst, Fife Council's Fife Rights Forum was the
design and specification of on-line web database systems.
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Prior to T750, there have been a number of projects involving the Public
Sector. The two most notable were with Cognos and Initiative
Software. The first was when the Community Charge was introduced in
the UK in the late 1980's and Cognos won the contract to lead the
project to develop the system for (the then) Dumfries
& Galloway Regional Council. John lead the Cognos team and
architected the system. There were two further engagements with John
whilst employed by Task Systems and in the early days of Initiative to
upgrade the system design to reflect changes in legislation.
Initiative was founded in 1990 to develop a productised CRM system
tailored to the needs of UK local economic development organisations. In
under ten years it had become the dominant supplier to Business Links
and (the then) Training and Enterprise Councils in England and Wales.
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Art
& Design
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T750 has been engaged
in two projects in the Arts sector,
Dufi
Art and JCCJ. The Dufi project was for system
requirements gathering, selection and implementing of a cloud-based
financial system. With JCCJ it involved
assistance with the start-up prior to T750, and continued with the
on-going minor admin of the remaining UK side of the business until
closure.
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The only involvement before T750 with the Art and Design business world
was the setting up of JCCJ, a jewellery design & make
business, and
the administration thereof.
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